Field Service Technician

Our client a leading Food and Beverage Systems Supplier are currently seeking a Field Service Technician. This role offers long-term career growth, and the opportunity to join a market leading business within Melbourne.

This role is central to delivering high-quality aftersales service and technical support. You will support customers throughout the entire lifecycle of their equipment including maintenance, troubleshooting and complex overhaul of machinery. 

Key Responsibilities
• Carry out scheduled preventive maintenance and respond promptly to emergency service requests to maintain optimal system performance.
• Deliver high-quality, professional service while ensuring clear and effective communication with customers.
• Diagnose, troubleshoot, and repair equipment both on-site and through remote support.
• Provide technical assistance for mechanical and electrical systems.
• Conduct root cause analysis and implement effective corrective actions to prevent recurrence.
• Deliver basic operator training on equipment use and preventive maintenance best practices.
• Collaborate with internal teams (Sales, Spare Parts, and Projects) by providing technical expertise and service-related insights.

About You
• Mechanical trade qualified
• Experience working within food, liquid or beverage manufacturing
• Strong mechanical troubleshooting capabilities
• Knowledge of applicable industry standards and regulatory requirements
• High level of customer focus, professionalism, and strong work ethic
• Valid driver’s license with willingness and ability to travel interstate 

What’s on Offer?
A fantastic opportunity to be part of an organisation who are an industry leader, work within a positive workplace culture and has a strong focus on people development.

Next Steps
Ready to take the next step in your career? Apply now or contact Molly Stephen at Blackbook Executive on (03) 9823 7404 for a confidential discussion.