Blackbook Privacy Policy & Terms

Blackbook Executive support the principle of responsible and transparent handling of personal and career information.

The Privacy Policy explains what information we collect and why, who we share it with, and how individuals can exercise their rights regarding their information.

Blackbook Executive is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.blackbookexecutive.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Blackbook Executive will collect and hold personal information that is reasonably necessary for the proper performance of our activities or functions as a recruitment firm.

The types of personal information we collect will depend on the circumstances in which the information is collected. However, the types of personal information we collect and hold about you may include:

identifying information, such as your name

contact information, such as your address, email address and telephone/mobile number

your organisation and position, where your organisation has business dealing with us

information about your employment, occupation and employer organisations such as:

• education, experience and qualifications
• expertise and experience history
• current and past employment details
• current and expected salary ranges
• residency information, visa details
• work preferences and objectives
• assessment results, References and referee details
• any other information contained in your CV/resume (if submitted)
• any information that you choose to give us by email, in-person, interviews, online forms, telephone, through our website, and during the course of business.
• financial information, such as your bank account or other payment details
• records of our communications with you, such as telephone, email, SMS, online and in-person communications
• information about how you use the products or services we provide to you
• other information that is capable of identifying you

If you choose not to supply us with this information, we may not be able to allow you to access or use our products or services (or all of the features and functionality offered by our products or services) or to respond to queries or requests that you submit to us.

When you communicate with us, we may collect additional information including how best to manage communications with you, and information about your dealings with us.

If you participate in a survey, or respond to a feedback request, we will collect the information that you provide in doing so, and associated information such as when and how you submitted the response.

We collect information about people who are our contractors, suppliers and business partners, or who are employed by our contractors, suppliers and business partners.

When you do business with us, we may collect information about you from others, such as from others who do business with you, nominated personal and professional referees and associated reference information.

Our website may contain links to third party websites. We are not responsible for the privacy practices or the content of those third-party websites. The privacy practices applicable to those third-party websites may differ substantially from ours, so we advise you to read the privacy policy of those websites before using them.

Log data, device and location information

When using our products and services (including our website), we will collect information about you and about your use of our services, such as which services you use and how you use them. We will collect information such as:

• device information, such as the model and ID of the device you use, operating system, telephone number and mobile phone network; server log information, such as details of how you used the products or service (including our website), IP address, hardware settings, browser type, browser language, the date and time of your use and referral URL; and
• your browser or your account using cookies (see below for further information about our use of cookies).

Our products and services (including our website) may also detect and use your IP address or domain name for internal traffic monitoring and capacity management purposes or to otherwise administer the products and services. The patterns of usage of visitors to the online services may be tracked for the purposes of providing improved service and content based on aggregate or statistical review of user traffic patterns.

We may collect personal information about you in the following ways:

• when you communicate with us via email, in-person, online forms, telephone and through our website
• when you use our online services, and other services (including our website)
• when you visit our office
• when you attend an interview
• when you apply to a job advertisement
• when you send or submit a CV/resume
• when you submit an enquiry, query, request or timesheet to us
• when you respond to a feedback request, survey or fill in forms on our website
• by tracking your use of our services (including our website)
• from third parties who are entitled to disclose that information to us
• from publicly available sources
• from online sources (including social media platforms and providers like LinkedIn)
• suppliers of information products and services (e.g. companies that consolidate data from multiple public sources)
• other lawful means.

There may be other occasions when we collect your personal information from other sources such as referees, from information providers or from a publicly maintained record.

From time to time, we may use third-party online services to collect personal information such as your name and email address or telephone number to administer services, customer feedback and surveys.

If you provide us with personal information about someone else, you must only do so if that person has provided their permission for you to do so.

We may also collect personal information about you and your use of our website, products and services using cookies. Amongst other things, we use cookies to monitor and observe your use of our website, products and services, compile aggregate data about that use, and provide you with a more effective service (which may include customising parts of our website based on your preferences and past activities on that website). For more information about our use of cookies please see our Cookie Notice.

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

We use personal information that we collect about you to:

• verify your identity when you are dealing with us
• maintain our relationship with you
• determine your eligibility for any of our products and services
• answer your queries and requests
• enable us to provide you or your organisation with our products and services
• use in accordance with any request or instructions from you
• make offers related to our products and services that we think may be of interest to you
• keep you informed about our activities and notify you of changes to our products and services
• monitor use of our products and services (including our website)
• provide better products and services and information to our customers and to the community
• assess, operate, maintain, upgrade and improve our products and services (including our website)
• maintain and update our records
• carry out market analysis and research
• carry out planning and forecasting activities and other internal business processes
• manage and resolve any legal or commercial complaints or issues (including debt recovery)
• meet our obligations and perform our functions under applicable laws and agreements
• comply with our legal and regulatory obligations
• use as otherwise required or authorised by law or government agency.
• We may also use your personal information for any other purpose as authorised by you.

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

As set out above, in some cases we use your personal information where it is necessary for our legitimate interests or the legitimate interests of a third party. This includes where the use of your personal information is necessary to:

• administer our operations and business in an efficient and effective way including undertaking management planning and improving and developing our products and services
• for our authorised third-party service providers or others to perform services on our behalf, such as payment processing and data analysis
• understand and respond to queries, complaints and feedback
• send direct marketing to business contacts
• analyse and optimise our website’s content by updating it in accordance with your preferences
• ensure information security
• enforce our legal rights and manage any dispute and legal claims and take legal or other professional advice.

If you have given us your consent or if we are otherwise legally entitled to do so, we may use and disclose your personal information for marketing purposes (but we will not sell your personal information to any third party) including contacting you about our products and services (including our website), the products and services of other people, or related special offers from our business partners, that we think may be of interest to you. This information may be sent to you by email or by other means.

We may use your personal information to carry out consumer and market research, compile demographics and perform other research and analysis so that we can develop and implement initiatives to improve our services, improve the design, construction and operation of our products and identify people likely to be interested in our products and services.

You can opt-out of receiving marketing communications from us at any time by following the any communication from us or contacting us using the contact details below. Unsubscribing from marketing communications will not stop service-related communications from us, such as administrative alerts in relation to the provision of services.

De-identification

We may de-identify information about you so that the information can no longer be used to identify you (anonymisation). We may use and disclose de-identified information in the course of our business (including in any promotional or marketing material).

Aggregation

We may aggregate information on the use of our products and services (including our website) in such a way that the information can no longer be related to identifiable individuals. We may use and disclose aggregated information in the course of our business (including in any promotional or marketing material).

Your Personal Information may be disclosed in a number of circumstances, including to the following:

• Your representatives, advisers and others you have authorised to interact with us on your behalf
• Parties identified at the time of collecting your personal information or as otherwise authorised by you
• Controlled entities within our business
• Our team members and third parties including business partners, consultants, contractors, suppliers, service providers, professional advisers and agents who need the information to assist us with conducting our business activities
• Payment system operators and financial institutions

Where required or authorised by law. Government agencies or authorities, regulators, law enforcement agencies and other parties where authorised or required by law who ask us to disclose that information and to which we are legally required to disclose your personal information.

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date.

These steps include promptly updating personal information when we are advised that personal information has changed, checking our contact lists for accuracy, and providing individuals with a simple means to update their personal information.

If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. We store the personal information that we collect in electronic databases, some of which may be held on our behalf by third-party data storage providers (which may be located offshore). However, the internet is not a secure environment and no matter what physical and technical security processes and procedures are used we cannot guarantee the security of your personal information.

Personal information is only retained for as long as it is needed for the purpose for which it was collected or as required by law. After the expiry of this period, we will take reasonable steps to make sure its de-identified or destroyed. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Criteria used to determine appropriate retention periods for personal information include:

• the length of time we have an ongoing business relationship with you
• the amount, nature and sensitivity of the personal information
• whether we have a legal obligation to retain personal information
• whether retaining the personal information is necessary to resolve legal disputes (including the establishment, exercise or defence of legal claims).

You have a right to withdraw your consent where you have previously given us consent to use your personal information (e.g. to receive marketing communications). You can do this by contacting the Privacy Officer using the contact details below or, where the consent relates to marketing, by unsubscribing using the link in any of our communications.

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

We will not charge any fee for your access request but in order to protect your Personal Information we will require identification from you before releasing the requested information.

This Policy may change from time to time and is updated on our website.

If you have any queries or complaints about our Privacy Policy, please contact us at:

Blackbook Executive Privacy Officer

Level 4, 650 Chapel Street, South Yarra VIC 3141

enquiries@blackbookexecutive.com.au

+61 03 9823 7400

These terms and conditions (the “Terms and Conditions”) govern the use of blackbookexecutive.com.au (the “Site”).

This Site is owned and operated by Blackbook Executive Pty Ltd.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Blackbook Executive and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using these sites.

Limitation of Liability

Blackbook Executive and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Blackbook Executive and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Victoria.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

enquiries@blackbookexecutive.com.au

+61 03 9823 7400

You can also contact us through the Enquiries form available on our Site.

Effective Date: 2 July 2024