Heidi Kreuzer is a pillar of the Blackbook Executive team, serving in a multifaceted role spanning Office Management, Continuous Improvement, Compliance, Marketing, and IT Systems. With over 25 years of experience in office administration, she has built an extensive background working in industries such as engineering, construction, administration, and hospitality. In her 11 years with Blackbook, Heidi has diversified her skillset in recruitment and human resources, honing her skills in developing and maintaining comprehensive databases, streamlining internal processes, and ensuring robust quality audit compliance. Heidi enjoys the all-encompassing nature of her role, from supporting the team to perform at their best to engaging with the variety of clients, suppliers, and the wider Blackbook community. Heidi describes her work style as a blend of "cross-fit meets yoga" - energetic and passionate, yet highly organised, flexible, and able to remain calm under pressure. Her unwavering ability to wear many hats at once and her never say never attitude are an integral part of the Blackbook team and culture.