We’re partnering with an established and growing consumer business with a portfolio of recognised brands across retail channels.

An exciting opportunity has arisen for a Key Account Manager to join the commercial team, taking responsibility for key retail customer relationships, supporting joint business planning and driving sales growth.

This position would suit someone with a few years of successful account management experience within FMCG, who has worked directly with head-office buying teams and is looking to further develop their commercial career.

Key Responsibilities

• Manage and strengthen relationships with key retail accounts, engaging directly with head-office buyers and category teams.
• Develop and execute Joint Business Plans (JBPs), supporting customer growth objectives and broader commercial strategies.
• Drive sales, distribution, market share and profitability across allocated accounts.
• Manage customer promotional plans, trading terms and commercial negotiations.
• Monitor account performance, sales forecasts and promotional investment to identify growth opportunities.
• Prepare and present customer business reviews, range reviews and category insights.
• Work closely with Marketing, Category and Demand Planning teams to deliver promotional activity, new product launches and customer initiatives.

We’re looking for a commercially minded account manager who has demonstrated success working with retail customers and is confident building relationships, managing commercial plans and delivering results.

Ideally, you’ll bring:

• A few years’ experience in Key Account Management, National Account Management or a similar commercial role within FMCG.
• Essential: Direct experience managing retail accounts at head-office level, including relationships with buyers or category managers.
• Experience contributing to or managing JBPs, promotional plans and customer negotiations.
• A demonstrated ability to grow accounts, improve commercial performance and build strong customer relationships.
• Good commercial understanding, including forecasting, promotional budgets and account profitability.
• Strong communication, analytical and stakeholder management skills.

What’s on Offer?

• Join an established consumer business with a portfolio of recognised brands.
• Take ownership of key retail customer relationships and contribute directly to commercial growth.
• Work alongside experienced commercial leaders in a collaborative team.
• Opportunity to further develop your account management and commercial capabilities.
• $120,000 base salary plus superannuation.
• 13-month fixed-term contract based in Melbourne’s South-East.

If you’ve gained experience managing retail accounts at head-office level and are looking for an opportunity to build on your commercial experience, we’d love to hear from you.

Should this opportunity be of interest to you click on the APPLY button above or contact Hannah Bulmer at Blackbook Executive on (03) 9823 7408 if you would like to discuss further.

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