About the Opportunity

Blackbook is partnering with a fast-growing, founder-led Australian ecommerce business operating in the health, wellness and longevity space to find their first dedicated Head of Commercial Growth.
Our client is profitable, lean, and has an established ecommerce infrastructure and base of active customers. They’ve grown to this point without a dedicated growth hire – driven instead by a sharp founder and a strong technical lead. Now they’re ready to bring in a hands-on operator to personally own and build out the revenue engine of the business.

This is a rare opportunity to join a genuinely lean, high-performing team at a pivotal growth stage – you will have full autonomy and not buried under layers of management or agency oversight.

The role

This is not a management-only or agency-oversight position. Our client is looking for someone who wants to be in the engine room – building, testing, and executing the growth strategy themselves.
You’ll take direct ownership of:

• Revenue growth across the ecommerce business
• Customer retention strategy and execution
• CRM and lifecycle marketing (email, SMS, segmentation, automation)
• Conversion rate optimisation
• Overall ecommerce performance and commercial results

You’ll report directly to the founder and work closely with the tech lead, with the autonomy to build systems and processes from the ground up.

About You

You’re a builder and operator, who is hands on rather than reliant on a large team or agencies. You’ve been the person directly accountable for revenue outcomes, and you know how to make growth happen and will have: 

• 7+ years of ecommerce growth experience
• A track record of direct, personal responsibility for revenue growth
• Experience scaling an ecommerce business 
• Strong CRM and lifecycle marketing capability
• A hands-on approach to execution – you don’t rely on agencies to get things done
• Sharp analytical and commercial thinking
• Experience in a regulated category
• Deep familiarity with the Shopify ecosystem
• Klaviyo or equivalent CRM platform expertise

What will set you apart

• Builds systems and processes themselves, rather than outsourcing them
• Thrives in a lean, resource-conscious environment
• Takes full ownership of revenue outcomes – wins and losses alike
• Is commercially sharp and numbers-driven
• Doesn’t need a big team around them to deliver results

What sets this opportunity apart 

• Direct access to and partnership with the founder
• Genuine autonomy to build and own the growth function from scratch
• The opportunity to make a measurable, visible commercial impact in a profitable, scaling business
• 2 days in office, 3 days from home