Coles the latest retailer to embrace AI for customer experience

Coles The Latest Retailer To Embrace AI For Customer - Blackbook Executive Recruitment

July 10, 2019

Coles partners with Microsoft to ‘transform’ shopping experience

Coles is partnering with global technology leader Microsoft to transform its shopping experience through artificial intelligence (AI).

The strategic partnership will see Coles adopt enterprise data platform Microsoft Azure to deliver a more personalised and data-driven customer experience.

The cloud-based system will provide advanced analytics across the supermarket business and enable the use of artificial intelligence (AI) technology in its physical stores and throughout the supply chain.

Read more on our LinkedIn page.

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